Rent – Payment made by the tenant for storage rental. In the self-storage industry, rent can be due on the first of each month or on the tenant’s anniversary date (date customer rented the unit).Rental Lease / rental agreement – A legal contract signed by the tenant. A rental lease or rental agreement is required by most-every storage facility in order to rent a storage unit.

Resident Managers – Managers who live on-site at a storage facility (referred to as on-site resident managers)